Privacy Policy
Effective Date: May 11, 2026
Last Updated: May 11, 2026
Accurate Healthcare Staffing ("Accurate," "we," "us," or "our") is committed to protecting the privacy of healthcare professionals, clients, and visitors who interact with our website at AccurateHCS.com (the "Site") and our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information, including SMS text messaging.
1. Information We Collect
Automatically Collected Information
When you browse our Site, we automatically collect technical information such as your IP address, browser type, operating system, device identifiers, geolocation data (general), and information about how you interact with our Site. This information is used to monitor and improve the Site and is not linked back to you as an identifiable individual unless combined with other information you provide.
Information You Provide Directly
When you register, apply for an assignment, request information, or submit a form on the Site, we collect personal information including your name, mailing address, email address, telephone number, professional license information, specialty, work history, references, and billing information (where applicable). You may also voluntarily provide additional information regarding your personal or professional interests, demographics, preferences, and contact preferences.
Information We Receive From Third Parties
We receive contact information and professional details about healthcare professionals from job board partners and lead generation services within our Approved Partner Network, including but not limited to TravelNurseSource.com (operated by Track5Media, LLC). When you submit your information to these partners, their privacy policies and terms of service govern the collection of that information, and you provide express consent for partner agencies — including Accurate Healthcare Staffing — to contact you via email, telephone, SMS, MMS, and automated messaging regarding employment opportunities.
2. How We Use Your Information
We use your information to:
- Match you with travel nursing and allied healthcare assignment opportunities
- Communicate with you regarding job opportunities, application status, credentialing, payroll, and assignment details
- Send you SMS messages, emails, and calls related to recruitment, qualification, and assignment management
- Improve our Site, services, and recruitment processes
- Conduct market research and send marketing communications (with the ability to opt out at any time)
- Comply with legal, regulatory, and contractual obligations
- Protect the rights, safety, and property of Accurate Healthcare Staffing, our clients, and our healthcare professionals
3. SMS Text Messaging Program
Program Description
Accurate Healthcare Staffing operates an SMS messaging program ("SMS Program") to communicate with healthcare professionals about travel nursing and allied healthcare opportunities, application status, credentialing updates, assignment details, and related recruitment activity. The SMS Program may include messages sent by automated systems and AI-assisted communications identifying themselves as such.
How You Opt In
You opt in to receive SMS messages from Accurate Healthcare Staffing through any of the following methods:
- Through our Approved Partner Network. When you submit your contact information on TravelNurseSource.com or other Approved Partner sites and agree to their terms, you consent to be contacted by Accurate Healthcare Staffing (an Approved Partner) via SMS, MMS, automated calls, and email, as expressly authorized in their privacy policies.
- Directly on AccurateHCS.com. By submitting a contact form, job application, or inquiry on our Site and providing your mobile phone number, you consent to receive SMS messages from Accurate Healthcare Staffing regarding your inquiry and related opportunities.
- By texting us directly. If you initiate an SMS conversation with one of our recruiters, you consent to receive responsive SMS messages from us.
Message Frequency and Content
Message frequency varies based on your engagement with our recruiters and active assignment status. Messages may include initial outreach, qualification questions, assignment opportunities, application updates, credentialing reminders, and conversational follow-ups.
Costs
Message and data rates may apply. Standard wireless carrier message and data rates apply to all SMS messages sent or received. Consult your wireless carrier for details about your plan. There is no cost to you from Accurate Healthcare Staffing for participating in the SMS Program.
How to Opt Out
You may opt out of the SMS Program at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive one confirmation message and no further SMS messages from that campaign. To opt back in, reply START or contact us at contactus@accuratehcs.com.
How to Get Help
Reply HELP to any text message for assistance, or contact us at contactus@accuratehcs.com or by calling our office.
Mobile Information Sharing — Carrier-Required Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your mobile information with subprocessors (such as our SMS platform provider, Twilio) solely for the purpose of delivering the messages you have consented to receive.
4. How We Share Your Information
We may share your information with:
- Healthcare facility clients to whom we submit you for assignments
- Service providers and subprocessors who help us operate our business (payroll providers, credentialing systems, ATS providers, SMS delivery platforms, email service providers)
- Approved Partner Network sources from which we received your information, for reporting and reconciliation purposes
- Legal and regulatory authorities when required by law, subpoena, court order, or to protect our rights
- Successors in interest in the event of a merger, acquisition, or sale of business assets
We do not sell your personal information for monetary consideration.
Mobile opt-in data and SMS consent information are excluded from any sharing and are not transferred to any third party for marketing purposes.
5. AI and Automated Communications
Accurate Healthcare Staffing uses AI-assisted communication tools to provide faster, more responsive outreach to healthcare professionals. AI-assisted messages will identify themselves as such in the initial communication. Conversations may be reviewed and continued by human recruiters. All AI-assisted messages comply with the same consent, opt-out, and disclosure requirements described in this Privacy Policy.
6. Your Rights and Choices
You have the right to:
- Request a summary of personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and operational retention requirements)
- Opt out of marketing communications, including SMS (via STOP) and email (via unsubscribe links)
- Update your contact preferences at any time
To exercise any of these rights, contact us at contactus@accuratehcs.com.
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect, request deletion, and opt out of the "sale" or "sharing" of personal information. Mobile opt-in data is not sold or shared under any circumstances.
7. Data Security
We maintain reasonable physical, technical, and administrative safeguards to protect your information. However, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.
8. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be archived or deleted in accordance with our retention schedule.
9. Children's Privacy
Our Site and services are intended for users 18 years and older. We do not knowingly collect information from individuals under 18.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Site or services after changes are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:
Accurate Healthcare Staffing
Email: contactus@accuratehcs.com
Web: Contact us
Accurate Healthcare Staffing is a division of Accurate Staffing Consultants.